You can fund your Volopay account as shown below:

  1. The first step to add money for either money transfers or card expenses is to add funds to your Bill Pay balance. To do so, please visit your [Dashboard] and go to the [Accounts] section.

Now you can load money into Volopay either in SGD/AUD or USD.

FOR SINGAPORE CLIENTS:

a. Click on [+Add Money] option to add the corresponding funds.

b. Transfer your funds directly via bank transfer to the bank details below

You can also use PayNow QR code: Scan the below code and transfer the funds

Once the transfer is complete, the funds will reflect in your Bill Pay balance (SGD/USD) within a maximum of 2 hours (maximum SLA).

Fund transfer should be done between 9 am - 5 pm SGT from Monday till Friday. For any topup done outside of these timings, the balance will reflect on the Volopay portal on the next business working day.

FOR AUSTRALIAN CLIENTS:

a. Click on [+Add Money] option to add the corresponding funds.

b. Transfer your funds directly via bank transfer to the bank details below:

Regular bank transfer may take up to 4 hours to be processed and be reflected onto your Volopay account.

Once topped up, you can now use these funds for all your Money Transfers and Bill Payments.

Note: It is preferred that you do not transfer funds using GIRO as it might take a longer time than usual and in case you do, you are required to send the proof of GIRO payment to [email protected]

2. To top up your Card Balance:

FOR SINGAPORE CLIENTS:

a. Click on [-> Allocate fund] option on the Cards as shown below:

b. Please click on the desired SGD/USD Bill pay balance from where you would want to allocate funds to Cards.

c. To transfer funds from SGD Bill pay balance, select [SGD], enter the amount to be credited to Cards and click on [Continue].

FOR AUSTRALIAN CLIENTS:

a. Click on [-> Allocate fund] option on the Cards as shown below:

b. Please click on the desired AUD/USD Bill pay balance from where you would want to allocate funds to Cards.

c. To transfer funds from AUD Bill pay balance, select [AUD], enter the amount to be credited to Cards and click on [Continue].

To transfer funds from USD Bill pay balance, select [USD], enter the amount to be credited to Cards and click on [Continue]. You will see the actual money in USD which is getting converted to SGD along with the exchange rate which we guarantee will be lower than your banks. You can now start using these funds for all your Card expenses.

If you have any additional questions, please feel free to chat in with us so we can assist you!

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