Every new user of Volopay should activate his/her physical card before it can be used anywhere. You as an admin can also activate your employees physical cards if required. All you need is the 12-digit "Proxy Number" that you will find at the back of your physical card.

Let's get started

1. Go to the ["Wallet"] page on the Dashboard.

You can see the current status as "INACTIVE".

2. Now, Click on ["Activate Card"]. This will redirect you to a new window as shown:

3. Enter the Activation number and last four digits provided to you at the back of your card & click on ["Activate Card"].

You can see a notification window at the bottom as - "Card activated successfully". Also, you can see the "Active" status displayed on your card.

Activation process:

Activate Physical card for others

1. Go to "Card" on your dashboard and click on "Physical cards" section.

2. Click on "Yet to Activate" to find all the users added in your account and find the user whose physical card you want to activate and click on " Activate Card".

3. Type in the activation number found at the back of your physical card and type in the last four digits of the card you want to activate and click on "Activate Card"

If you have any other questions, send us a message through chat, we'll be happy to help.

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