Warning: Blocking a card is irreversible i.e., you cannot unblock a card once blocked.
Using the web platform
Go to the ''Cards'' tab on your left pane.
Click on "Your Cards" and then choose physical card. Here if you hover down you can see the option to freeze your card.
Click on "Freeze" and then click on confirm to freeze your card. You can now see the 2 new options - "Unfreeze" and "Block" as shown:
To continue blocking just click on "Block" option.
Finally, click on "Confirm" to permanently block your card.
Using the mobile app
1. Login to Volopay mobile app. You will land to the ["Wallet"] page.
2. Slide down and click on the ["Block"] button.
3. Click on ["Confirm"] to permanently block your card.
