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Why recurring did not work even if I had totally enough money in my balance?
Why recurring did not work even if I had totally enough money in my balance?
Prajakta Pawar avatar
Written by Prajakta Pawar
Updated over a week ago

Note that, we do a rolling credit into the cards, which means that the monthly limit will get added to the balance which was already in the cards.

So, if your total recurring values set across all your cards (say, SGD/AUD 17,000) and you just have (say, SGD/AUD 15,000) as "Available to assign" to fund into these cards, the monthly recurring funding that happens at 1st night of every month will fail.

Please be informed, all your cards will get funded with the monthly limits as soon as your account is funded with the remaining required balance and you let us know to re-trigger the funding into these cards.


Saving tip - Say after automated monthly credit the cards have more money than required, you can always claw back the money into your budget by changing/reducing the "Available to spend" money of that card.


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