Denying/Rejecting a claim
Prajakta Pawar avatar
Written by Prajakta Pawar
Updated over a week ago

Once a claim is submitted by a user, it will be routed to the first level approver and they can deny/ approve the claim accordingly.
Approver can deny/reject the claim submitted by a user by following these steps-

Navigate to Reimbursements--Pending--Select the reimbursement--In the bottom of the claim, you can the see the option to Approve/ Deny the claim.

Once the approver click on Deny, a field appears, where the approver can add the reason for rejecting the particular claim.



Once the comment is added, click on submit and the status of the claim will change to "Not approved" and the user will be able to see the reason for claim rejection upon selecting that claim.



The user will be receiving a mail notification that the claim is rejected and they can submit a new claim accordingly.

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