# Volopay Help Center

> Find answers to all your queries here

## Getting Started with Volopay

- [Volopay Admin Guide](http://help.volopay.co/en/articles/9546161-volopay-admin-guide.md): For All Markets
- [Volopay User Guide](http://help.volopay.co/en/articles/9691455-volopay-user-guide.md): For All Markets
- [Volopay Assistant Feature](http://help.volopay.co/en/articles/9656898-volopay-assistant-feature.md): For All Markets

## Volopay User Management

- [Inviting a user to Volopay](http://help.volopay.co/en/articles/9223798-inviting-a-user-to-volopay.md): For All Accounts
- [Understanding Volopay roles](http://help.volopay.co/en/articles/9223814-understanding-volopay-roles.md): For All Accounts
- [How to change a user's role?](http://help.volopay.co/en/articles/9223803-how-to-change-a-user-s-role.md): For All Accounts
- [Creating a new custom role](http://help.volopay.co/en/articles/9223807-creating-a-new-custom-role.md): For All Accounts
- [Modifying custom role permissions](http://help.volopay.co/en/articles/9223811-modifying-custom-role-permissions.md): For All Accounts
- [Assigning a co-pilot](http://help.volopay.co/en/articles/9223804-assigning-a-co-pilot.md): For All Accounts
- [How to freeze/block a user?](http://help.volopay.co/en/articles/9223799-how-to-freeze-block-a-user.md): For All Accounts
- [Preparing Your Device for vKYC Verification](http://help.volopay.co/en/articles/10627438-preparing-your-device-for-vkyc-verification.md)

## Volopay Account Management

- [Updating the Address in Volopay Account](http://help.volopay.co/en/articles/12299706-updating-the-address-in-volopay-account.md): For All Accounts
- [Top-up your Volopay account](http://help.volopay.co/en/articles/9223175-top-up-your-volopay-account.md): For All Accounts
- [How do I pay for the subscription plans?](http://help.volopay.co/en/articles/6166093-how-do-i-pay-for-the-subscription-plans.md): For All Accounts
- [How do I add/activate Company Account \(former Global Account](http://help.volopay.co/en/articles/6166522-how-do-i-add-activate-company-account-former-global-account.md): For AU and US accounts
- [Updating your Company Profile](http://help.volopay.co/en/articles/11520593-updating-your-company-profile.md): For All Market
- [Direct Debit](http://help.volopay.co/en/articles/12380749-direct-debit.md): Fund Your Volopay USD Account
- [Create a new location](http://help.volopay.co/en/articles/9223796-create-a-new-location.md): For All Accounts
- [Manage people in a location](http://help.volopay.co/en/articles/9223797-manage-people-in-a-location.md): For All Accounts
- [How to use cashback rewards?](http://help.volopay.co/en/articles/9223179-how-to-use-cashback-rewards.md): For All Accounts
- [How to earn cashback rewards?](http://help.volopay.co/en/articles/10037557-how-to-earn-cashback-rewards.md): This is a guide to help you earn cashback on your volopay account.
- [Credit Line Repayments](http://help.volopay.co/en/articles/4746743-credit-line-repayments.md): Available for Legacy Accounts only
- [Setting up Company alerts](http://help.volopay.co/en/articles/9223766-setting-up-company-alerts.md): For All Accounts
- [Notification Alert Preference](http://help.volopay.co/en/articles/9754251-notification-alert-preference.md): For All Accounts

## Budgets

- [Overview of budgets](http://help.volopay.co/en/articles/9223794-overview-of-budgets.md): For All Accounts
- [Flexible & Non-Flexible Budgets](http://help.volopay.co/en/articles/9223791-flexible-non-flexible-budgets.md): For All Accounts
- [Budgeted for: Incorporating types of spend into a budget](http://help.volopay.co/en/articles/9223795-budgeted-for-incorporating-types-of-spend-into-a-budget.md): For All Accounts
- [How to create a new department?](http://help.volopay.co/en/articles/9223780-how-to-create-a-new-department.md): For All Accounts
- [Manage people in department](http://help.volopay.co/en/articles/9223783-manage-people-in-department.md): For All Accounts
- [Understanding budget for departments](http://help.volopay.co/en/articles/9223784-understanding-budget-for-departments.md): For All Accounts
- [How to create a new project?](http://help.volopay.co/en/articles/9223786-how-to-create-a-new-project.md): For All Accounts
- [Manage people in a project](http://help.volopay.co/en/articles/9223788-manage-people-in-a-project.md): For All Accounts
- [Understanding budget for projects](http://help.volopay.co/en/articles/9223790-understanding-budget-for-projects.md): For All Accounts

## Expense Management

- [Setting up Approval Policy](http://help.volopay.co/en/articles/9223187-setting-up-approval-policy.md): For All Accounts
- [Setting up Submission Policy](http://help.volopay.co/en/articles/9223765-setting-up-submission-policy.md): For All Accounts
- [Setting-up expense review policy](http://help.volopay.co/en/articles/9223271-setting-up-expense-review-policy.md): For All Accounts
- [How to create an expense flag rule?](http://help.volopay.co/en/articles/9223515-how-to-create-an-expense-flag-rule.md): For All Accounts
- [How to approve/reject a request?](http://help.volopay.co/en/articles/9223183-how-to-approve-reject-a-request.md): For All Accounts
- [How to Approve an expense](http://help.volopay.co/en/articles/9223270-how-to-approve-an-expense.md): For All Accounts
- [How to skip approvals as an admin?](http://help.volopay.co/en/articles/9223185-how-to-skip-approvals-as-an-admin.md): For All Accounts
- [Dismissing submission policy for an expense](http://help.volopay.co/en/articles/9223266-dismissing-submission-policy-for-an-expense.md): For All Accounts
- [Analysing your company spends](http://help.volopay.co/en/articles/9223176-analysing-your-company-spends.md): For All Accounts
- [Understanding Unsettled Expenses](http://help.volopay.co/en/articles/9223180-understanding-unsettled-expenses.md): For All Accounts
- [Explore your expenses](http://help.volopay.co/en/articles/9223217-explore-your-expenses.md): For All Accounts
- [Explore your company’s expense](http://help.volopay.co/en/articles/9223262-explore-your-company-s-expense.md): For All Accounts
- [Reminder's for missing details](http://help.volopay.co/en/articles/9223263-reminder-s-for-missing-details.md): For All Accounts
- [How to split an expense?](http://help.volopay.co/en/articles/9223218-how-to-split-an-expense.md): For All Accounts
- [Attaching Receipts in Expenses](http://help.volopay.co/en/articles/9223226-attaching-receipts-in-expenses.md): For All Accounts
- [What is a flagged expense?](http://help.volopay.co/en/articles/9223228-what-is-a-flagged-expense.md): For All Accounts
- [Requesting repayment against a flagged expense](http://help.volopay.co/en/articles/9223324-requesting-repayment-against-a-flagged-expense.md): For All Accounts
- [Declining repayment for a flagged expense](http://help.volopay.co/en/articles/9223229-declining-repayment-for-a-flagged-expense.md): For All Accounts
- [Why was my card declined?](http://help.volopay.co/en/articles/9223232-why-was-my-card-declined.md): For All Accounts
- [View declined transactions](http://help.volopay.co/en/articles/9223234-view-declined-transactions.md): For All Accounts
- [How to Review Flagged Expenses as a User](http://help.volopay.co/en/articles/11650908-how-to-review-flagged-expenses-as-a-user.md): All Markets
- [What are expense alerts?](http://help.volopay.co/en/articles/9223525-what-are-expense-alerts.md): How expense alerts can be used to better control expenses.
- [Card/Expense Manager Permission](http://help.volopay.co/en/articles/9223526-card-expense-manager-permission.md): For All Accounts

## Premium Cards

- [Order a physical card as a User](http://help.volopay.co/en/articles/9223194-order-a-physical-card-as-a-user.md): For All Accounts
- [Order a personalised physical card as an Admin/Card Manager](http://help.volopay.co/en/articles/9223235-order-a-personalised-physical-card-as-an-admin-card-manager.md): For All Accounts
- [Order physical cards in bulk](http://help.volopay.co/en/articles/9223236-order-physical-cards-in-bulk.md): For All Accounts
- [Activating Physical Card](http://help.volopay.co/en/articles/9223196-activating-physical-card.md): For All Accounts
- [Update physical card limit](http://help.volopay.co/en/articles/9223198-update-physical-card-limit.md): For All Accounts
- [Blocking or freezing a physical card](http://help.volopay.co/en/articles/9223200-blocking-or-freezing-a-physical-card.md): For All Accounts
- [How to switch physical card "linked to"](http://help.volopay.co/en/articles/9223203-how-to-switch-physical-card-linked-to.md): For All Accounts
- [Global Cards for International Payments in India](http://help.volopay.co/en/articles/9733603-global-cards-for-international-payments-in-india.md)
- [Update Limit on a Physical Card](http://help.volopay.co/en/articles/3993718-update-limit-on-a-physical-card.md): For All Accounts
- [How to create a virtual card?](http://help.volopay.co/en/articles/9223207-how-to-create-a-virtual-card.md): For All Accounts
- [How to create a virtual card as an admin?](http://help.volopay.co/en/articles/9223774-how-to-create-a-virtual-card-as-an-admin.md): For All Accounts
- [How to edit limit of virtual cards?](http://help.volopay.co/en/articles/9223210-how-to-edit-limit-of-virtual-cards.md): For All Accounts
- [Blocking or freezing a virtual card](http://help.volopay.co/en/articles/9223213-blocking-or-freezing-a-virtual-card.md): For All Accounts
- [How to set auto block date on your virtual card](http://help.volopay.co/en/articles/9223215-how-to-set-auto-block-date-on-your-virtual-card.md): For All Accounts
- [How to switch Virtual card "linked to"](http://help.volopay.co/en/articles/10448518-how-to-switch-virtual-card-linked-to.md): For All Accounts
- [UPI Payments via Volopay Virtual Cards](http://help.volopay.co/en/articles/11513034-upi-payments-via-volopay-virtual-cards.md): Customization for IN Market
- [Add your physical card on google/apple pay?](http://help.volopay.co/en/articles/9223205-add-your-physical-card-on-google-apple-pay.md): Adding physical cards to virtual wallets.

## Billpay and AP Automation

- [How to archive Bill payments By the creators](http://help.volopay.co/en/articles/9810425-how-to-archive-bill-payments-by-the-creators.md): For All Accounts
- [Guide to setup bill pay](http://help.volopay.co/en/articles/9223816-guide-to-setup-bill-pay.md): For All Accounts
- [Overview of vendors in bill pay](http://help.volopay.co/en/articles/9223823-overview-of-vendors-in-bill-pay.md): For All Accounts
- [Guide on creating bill payments](http://help.volopay.co/en/articles/9223801-guide-on-creating-bill-payments.md): For All Accounts
- [Bill payment linkage](http://help.volopay.co/en/articles/9223810-bill-payment-linkage.md): For All Accounts
- [Guide to pay bills](http://help.volopay.co/en/articles/9223832-guide-to-pay-bills.md): For All Accounts
- [Edit bill payments](http://help.volopay.co/en/articles/9223805-edit-bill-payments.md): For All Accounts
- [Recurring bill payments](http://help.volopay.co/en/articles/9223812-recurring-bill-payments.md): For All Accounts
- [Recreate a bill payment](http://help.volopay.co/en/articles/9223819-recreate-a-bill-payment.md): For All Accounts
- [Identify duplicate bill payments](http://help.volopay.co/en/articles/9223826-identify-duplicate-bill-payments.md): For All Accounts
- [Approve or reject a bill payment](http://help.volopay.co/en/articles/9223830-approve-or-reject-a-bill-payment.md): For All Accounts
- [Retry failed bill payments](http://help.volopay.co/en/articles/9223847-retry-failed-bill-payments.md): For All Accounts
- [Supported Currencies and Processing Time for Volopay Singapore Accounts](http://help.volopay.co/en/articles/10493577-supported-currencies-and-processing-time-for-volopay-singapore-accounts.md): For Singapore Accounts
- [Supported Payment Methods for Volopay Australia Accounts](http://help.volopay.co/en/articles/11694136-supported-payment-methods-for-volopay-australia-accounts.md): For Australia Accounts
- [Confirmation of Payee in Australia](http://help.volopay.co/en/articles/11836334-confirmation-of-payee-in-australia.md): For Australia Accounts
- [How to download proof of payment](http://help.volopay.co/en/articles/9223848-how-to-download-proof-of-payment.md): For All Accounts
- [Export payments](http://help.volopay.co/en/articles/9223851-export-payments.md): For All Accounts

## Payroll

- [Overview of Volopay Payroll Module](http://help.volopay.co/en/articles/9347203-overview-of-volopay-payroll-module.md): For All Accounts
- [Approve or reject payroll payments](http://help.volopay.co/en/articles/9347245-approve-or-reject-payroll-payments.md): For All Accounts

## Reimbursements

- [Guide to setup reimbursements for admins](http://help.volopay.co/en/articles/9216287-guide-to-setup-reimbursements-for-admins.md): For All Accounts
- [Guide to creating reimbursement claims for employees](http://help.volopay.co/en/articles/9215656-guide-to-creating-reimbursement-claims-for-employees.md): For All Accounts
- [Editing reimbursement claims](http://help.volopay.co/en/articles/9215263-editing-reimbursement-claims.md): How to edit a reimbursement claim when in draft and after submitting
- [Approve or Reject Claims](http://help.volopay.co/en/articles/9223773-approve-or-reject-claims.md): For All Accounts
- [Export paid claims](http://help.volopay.co/en/articles/9216540-export-paid-claims.md): For All Accounts
- [Reimbursement payments](http://help.volopay.co/en/articles/9221475-reimbursement-payments.md): For All Accounts
- [How To Download Reimbursement Payment Receipt](http://help.volopay.co/en/articles/9800292-how-to-download-reimbursement-payment-receipt.md): For All Accounts

## Integrations

- [Accounting Settings](http://help.volopay.co/en/articles/9223782-accounting-settings.md): For All Accounts
- [Xero accounting setup](http://help.volopay.co/en/articles/9223821-xero-accounting-setup.md): For All Accounts
- [MYOB accounting setup](http://help.volopay.co/en/articles/9224180-myob-accounting-setup.md): For All Accounts
- [QuickBooks accounting setup](http://help.volopay.co/en/articles/9224199-quickbooks-accounting-setup.md): For All Accounts
- [NetSuite accounting setup](http://help.volopay.co/en/articles/9224208-netsuite-accounting-setup.md): For All Accounts
- [Universal CSV connection and setup](http://help.volopay.co/en/articles/9224696-universal-csv-connection-and-setup.md): For All Accounts
- [ZohoBooks accounting setup](http://help.volopay.co/en/articles/9581782-zohobooks-accounting-setup.md): For All Accounts
- [How to integrate with Tally](http://help.volopay.co/en/articles/6466742-how-to-integrate-with-tally.md): For All Accounts
- [MYOB Integration Troubleshooting](http://help.volopay.co/en/articles/12048623-myob-integration-troubleshooting.md): Comprehensive troubleshooting guide for common accounting-related issues
- [Netsuite Integration Troubleshooting](http://help.volopay.co/en/articles/12048629-netsuite-integration-troubleshooting.md): Helpful troubleshooting guide for common accounting issues
- [Quickbooks Integration Troubleshooting](http://help.volopay.co/en/articles/12048644-quickbooks-integration-troubleshooting.md): Helpful troubleshooting guide for common accounting issues
- [Tally Integration Troubleshooting](http://help.volopay.co/en/articles/12048648-tally-integration-troubleshooting.md)
- [Xero Integration Troubleshooting](http://help.volopay.co/en/articles/12048650-xero-integration-troubleshooting.md)
- [Zoho Integration Troubleshooting](http://help.volopay.co/en/articles/12048655-zoho-integration-troubleshooting.md)
- [How to sync a transaction?](http://help.volopay.co/en/articles/9223155-how-to-sync-a-transaction.md): For All Accounts
- [Syncing Transaction in NetSuite](http://help.volopay.co/en/articles/9224375-syncing-transaction-in-netsuite.md): For All Accounts
- [Viewing Synced Transactions](http://help.volopay.co/en/articles/9223160-viewing-synced-transactions.md): For All Accounts
- [Understanding Volopay Ledger](http://help.volopay.co/en/articles/9223162-understanding-volopay-ledger.md): For All Accounts
- [How to export ledger data?](http://help.volopay.co/en/articles/9223168-how-to-export-ledger-data.md): For All Accounts

## Travel

- [Activating Volopay travel](http://help.volopay.co/en/articles/9223191-activating-volopay-travel.md): Available only for Singapore Accounts
- [How to add travel members?](http://help.volopay.co/en/articles/9223188-how-to-add-travel-members.md): Available only for Singapore Accounts

## Mobile App

- [About the Volopay mobile app](http://help.volopay.co/en/articles/3993740-about-the-volopay-mobile-app.md): Available for All Regions
- [Download the Volopay mobile app](http://help.volopay.co/en/articles/3993739-download-the-volopay-mobile-app.md): Available for all Regions

## Security

- [Account Login Security and Password Reset](http://help.volopay.co/en/articles/9846387-account-login-security-and-password-reset.md): For All Accounts
- [Handling Fraudulent Card Transactions](http://help.volopay.co/en/articles/9874311-handling-fraudulent-card-transactions.md): For All Accounts

## Procurement

- [Procurement Module](http://help.volopay.co/en/articles/13261815-procurement-module.md)
- [Setting Up the Product Catalog](http://help.volopay.co/en/articles/13262020-setting-up-the-product-catalog.md)
- [Assigning Procurement Roles: Manager & Clerks](http://help.volopay.co/en/articles/13262058-assigning-procurement-roles-manager-clerks.md)
- [Creating a Purchase Order](http://help.volopay.co/en/articles/13262067-creating-a-purchase-order.md)
- [Setting up procurement approval policies](http://help.volopay.co/en/articles/13262083-setting-up-procurement-approval-policies.md)
- [Exporting Purchase Orders as CSV](http://help.volopay.co/en/articles/13262091-exporting-purchase-orders-as-csv.md)
- [Procurement Approval Process](http://help.volopay.co/en/articles/13262103-procurement-approval-process.md)
- [Attaching GRNs in active POs](http://help.volopay.co/en/articles/13262115-attaching-grns-in-active-pos.md)
- [Payment Against Purchase Order](http://help.volopay.co/en/articles/13262130-payment-against-purchase-order.md)
- [Setting up procurement submission policies](http://help.volopay.co/en/articles/13262136-setting-up-procurement-submission-policies.md)
- [Roles & Permissions in Procurement](http://help.volopay.co/en/articles/13262148-roles-permissions-in-procurement.md)