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Setting up Approval Policy

For All Accounts

Gil Patindol avatar
Written by Gil Patindol
Updated over a month ago

Permission Required: Users with the Admin Profile and Custom Profile can access this feature

Regional Availability: Australia, India, Indonesia, Singapore, United States


Overview

Approval policies on Volopay outline the necessary steps for approving spend issuance, card issuance, limit updates, reimbursements, and bill payments. These policies allow you to specify who needs to approve each action and when, as well as keep key stakeholders informed through notifications. Admin users have the ability to add approvers to the approval chain, ensuring a streamlined and transparent approval process.


How it works?

Volopay simplifies the customization of approval workflows, allowing admins to designate the appropriate individuals to approve transactions based on the amount. The approval policies encompass:

  • New card (Physical and Virtual) requests

  • Card limit revisions

  • Reimbursements

  • Bill payments

  • Payroll


Type of Approval Policies

There are three types of approval policy that can be applied to a department or project.

  • The Company Approval Policy serves as the default for all departments and projects, applicable to all employees regardless of their department or projects.

  • Custom Approval Policies are tailored for specific departments or projects, defining approvers for each module transaction or request.

  • For Physical Card orders, an approval policy can be enabled to designate approvers. If disabled, no approval policy will apply to Physical Card orders.


Setting-up Company approval policy

Step 1: To set up or modify your company's approval policy, navigate to the Manage tab and go to global settings.

Step 2: Here, view all types of policies, including company, custom, and physical card approval policies.

Then, select which module's company policy you wish to modify and click "Edit policy".

Step 3: Edit the policy by creating an approval layer and selecting the approvers for that policy.

Step 4: Similarly create a notifier layer and specify who will be notified if any request is approved or declined, within this range.

Step 5: For additional customization, you have the option to add multiple ranges. For instance, if you wish to require approval for all expenses exceeding 1000 AUD by a different set of users, you can create a new range and select the respective approvers and notifiers for that range.

Step 6: You can similarly add multiple ranges and designate different approvers for each range.

Step 7: Click Save to modify and save your company approval policy for cards.


Setting-up Custom approval policy for a department/project

In the Company Approval Policy, the same approval policy is applied uniformly across all departments and projects. Conversely, Custom Approval Policies allow for the addition of distinct policies to individual departments or projects, enabling unique approval criteria for each.

Step 1: Enable and disable your company custom policy, from global settings.

Step 2: Incorporate custom policies tailored to cards, bill pay, or reimbursements, specific to various projects and departments. Choose the module you wish to customize the approval policy for, then designate the department or project to which it should apply for all card requests.

Step 3: Modify the custom approval policy for the designated department or project, following the same process as editing the company approval policy. Upon clicking save, the updated approval policy will be applied to the specified department for the selected module.


Physical card approval policy

Approval policy for ordering physical cards to ensure that all requests go through a proper approval flow set by the admins. This policy is applied to all departments and projects.

Step 1: Enable and disable your physical card approval policy, from global settings.

Step 2: Open the physical card approval policy slider and edit the policy to add approvers and notifiers.

Step 3: Modify the approval policy following the same process as editing the company approval policy. Upon clicking save, the updated approval policy will be applied to all department.


Maker checker

If your business requires that individuals cannot approve their own requests or actions, such as:

  • New card (physical and virtual) requests

  • Card limit revisions

  • Expense reviews

  • Reimbursements

  • Bill payments

  • Payroll

You can enable the "Maker Checker" toggle within each module's settings.

Note: When this toggle is enabled, if an individual makes any of the above actions and they are part of the approval policy, they will be removed from the approval chain. Admin approvers will replace them, ensuring that any admin can make the final approval.


Approval Process Display Request Creator in Timeline

  • We've enhanced the request timeline to now include the creator of the request.

  • This addition applies to Bill Pay requests, Payroll Salary Payment requests, and Card Limit Top-Up requests.

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