Skip to main content
Activating Physical Card

For All Accounts

David James avatar
Written by David James
Updated this week

Permission Required: Users with the Admin Profile, Member can access this feature.

Regional Availability: Australia, India and Singapore, United States


Overview

We understand that activating your card is an important step in getting started with Volopay. We want to make this process as easy as possible. Below are three easy methods to activate your card and start using it for your business expenses.​


Activate the physical card as a User :

Step 1: Navigate to the My Volopay section and proceed to the Physical Card page.

Step 2: On the Physical Card page, locate the Activate Now button. Click on it to start the activation process.

Step 3: For this step, please consult the chart below based on your region:

Region

Steps

Australia

  • Enter last 4 Digits

Singapore

  • Enter 19 digit activation number displayed on your Volopay physical card

  • Enter Last four digits of the card

  • Set a 6 digit PIN

India

  • Enter your KIT number or 10-digit reference number

  • Enter last 4 digits of the card

Step 4: Click on "Activate Card" button to complete the activation.


Activate the physical card as an Admin :

Note: Activating physical card as an Admin is only available for Australia and Singapore Users only.

Step 1: Navigate to the "Cards" tab in your Volopay account, then click on the "Physical Cards" section.

Step 2: Click on "Yet to Activate" section, you'll see a list of users who have not yet activated their physical cards.

Step 3: Choose the user for whom you want to activate the physical card.

Step 4 : For this step, please consult the chart below based on your region:

Region

Steps

Australia

  • Enter last 4 Digits

Singapore

  • Enter 19 digit activation number displayed on your Volopay physical card

  • Enter Last four digits of the card

  • Set a 6 digit PIN

Step 5 : Click on "Activate Card" button to complete the activation.

Note: Once activated, the card automatically links to the user's department.



Did this answer your question?