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Approve or reject a bill payment

For All Accounts

David James avatar
Written by David James
Updated over 2 months ago

Permission Required: Users with the Admin Profile, Member Profile and Custom Profile can access this feature

Regional Availability: Australia, India, Indonesia, Singapore, United States





Overview

Approval policies ensure that bill payments undergo a structured review process, aligning with organizational financial controls. These policies facilitate tiered approval workflows, enabling efficient validation and timely payment of legitimate vendor invoices while safeguarding against policy violations and unnecessary expenditures.




Types of Approval Policies in Volopay:

  1. Company Approval Policy:

    • The company approval policy ensures that bill payments across the organization are subject to a uniform approval process. This standardized approach helps maintain control and consistency, ensuring that all payments meet the company's financial and operational policies before being processed.

  2. Custom Approval Policy:

    • Custom approval policies provide flexibility by tailoring approval processes to the specific needs of different departments or projects. These policies are designed to address unique operational requirements, enabling department heads or project managers to have more control over their budgetary expenditures.



Navigating Bill Payment Approvals

  • Needs Your Attention:

    • Bills requiring immediate approval are highlighted in this tab. If you are the next in line to approve a bill, it will appear here, signaling that your review is required.

  • Pending:

    • Bills that are not yet at your level of approval are found under the 'Pending' tab. If you are part of the approval workflow but not the immediate approver, you will see these bills here.

  • All:

    • This tab provides a comprehensive view of all bills submitted for approval, including those awaiting approval, those that have been rejected, and even those outside your direct approval policy. Admins have the capability to bypass standard procedures and approve bills directly from this tab, effectively skipping all levels of approval if necessary.



Approving or Rejecting a Bill as an Approver:

  • As an approver, you play a crucial role in the financial governance of your organization. Review each bill carefully to ensure it meets all required standards and policies before approving or rejecting it.

  • Navigate to the Bill Pay module and go to the “Approvals” page.

  • You will see a list of all bills awaiting your approval across three tabs: “Need Your Attention”, “Pending”, and “All”.

  • Each bill can be approved or rejected individually by clicking the “Approve” or “Reject” button. You can also select multiple bills to approve or reject in bulk.

Note: When it's your turn to approve a bill, you may be notified via email or Slack if integrated, and you can approve directly from the notification or by logging into Volopay.



Archiving a Bill as a payment creator

Bill Archiving: Bill creators now have the ability to archive the bills they created, even before the bill is rejected.

  • Exclusive Access: Only bill creators can perform this action; admins and other users will not be able to archive a bill before it is rejected, maintaining transparency and control.

  • Error Management: This feature helps users to remove payments that were accidentally created, improving overall workflow efficiency.

  • Enhanced Control: By allowing bill creators to archive bills, we ensure that the individuals responsible for bill creation can manage their entries effectively.




Maker-Checker Principle

  • The Maker-Checker principle is a key control mechanism used to ensure that the same person does not initiate and approve a transaction. This adds an additional layer of security by involving multiple individuals in the approval process, thereby preventing errors and fraud.



Skipping Approvals

  • Admins with the authority can bypass the standard multi-level approval process. By opting to skip all levels, a bill can be approved instantly, which is particularly useful in situations requiring urgent processing.


How to Skip All Approval Levels:

  • Navigate to the Bill Pay module and then approvals.

  • Locate the bill you wish to fast-track and click on the three dots menu associated with it.

  • Select 'Skip Approval' from the dropdown menu.



Archive bill payment

  • From the Approval page of Bill Pay, click the three vertical dots on the Bill that you want to archive the payment for.

  • Click Archive Bill

  • We'll delete the entry from Volopay and your accounting provider (if connected), and your payment will be Archived.

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