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How to approve/reject a request?

For All Accounts

David James avatar
Written by David James
Updated over 2 months ago

Permission required: Users with the Admin Profile, Card Approver and Custom Profile can access this feature.

Regional Availability: Australia, India, Indonesia, Singapore, United States


Overview

If you're an approver for multiple modules, departments, or projects, you can view all pending requests requiring your attention from the "My Volopay > Action Center" page. Alternatively, you can navigate to the specific module approvals/request page to see all requests awaiting your review.


Approving or rejecting a request:

Start by navigating to the My Volopay section and proceed to the Action Center page. Here, you'll find various modules with requests from other company users that need your attention and approval. There are three methods to approve or reject a request.

Method 1: Direct Approval from the Table

Approve directly from the table by clicking on the Approve button. Alternatively, reject a request by clicking on the three dots and selecting the reject option.


Method 2: Approval from the Request Slider

Open the slider to view the details and make an informed decision on whether to approve or reject the request.


Method 3: Bulk Approval

The final method allows you to select multiple requests and approve them all simultaneously.


Maker-Checker Principle

  • The Maker-Checker principle is a key control mechanism used to ensure that the same person does not initiate and approve a transaction. This adds an additional layer of security by involving multiple individuals in the approval process, thereby preventing errors and fraud.


Skipping Approvals

  • Admins with the authority can bypass the standard multi-level approval process. By opting to skip all levels, a bill can be approved instantly, which is particularly useful in situations requiring urgent processing.

How to Skip All Approval Levels :

  • Navigate to the Bill Pay module and then approvals.

  • Locate the bill you wish to fast-track and click on the three dots menu associated with it.

  • Select 'Skip Approval' from the dropdown menu.


Types of Approval Policies in Volopay:

Company Approval Policy :

  • The company approval policy ensures that bill payments across the organization are subject to a uniform approval process. This standardized approach helps maintain control and consistency, ensuring that all payments meet the company's financial and operational policies before being processed.

Custom Approval Policy:

  • Custom approval policies provide flexibility by tailoring approval processes to the specific needs of different departments or projects. These policies are designed to address unique operational requirements, enabling department heads or project managers to have more control over their budgetary expenditures.


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